Privacy Policy
Effective Date: 9/12/2024
Xpertology Eduventures LLP (referred to as "we," "our," or "us") operates the brand Success Secrets with Alex. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the laws of India, including the Information Technology Act, 2000, and its related rules. By using our website, products, and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Personal Identifiable Information (PII):
- Name, email address, phone number, and mailing address provided during registration or purchase.
1.2 Payment Information:
- Billing details, payment method, and transaction history.
- Payment processing is handled through secure third-party gateways compliant with Indian laws.
1.3 Usage Data:
- Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the website.
1.4 Voluntary Information:
- Data you provide voluntarily, such as feedback, testimonials, or participation in surveys.
2. How We Use Your Information
We use your information to:
2.1 Provide and improve our services, including coaching, courses, and downloadable materials.
2.2 Process payments and deliver purchased products or services.
2.3 Communicate with you regarding updates, promotions, and service-related inquiries.
2.4 Personalize your experience on our platform based on your preferences.
2.5 Maintain security and prevent fraudulent activities.
3. Sharing Your Information
We may share your personal information with:
3.1 Third-Party Service Providers:
- Payment processors, email service providers, and hosting platforms, strictly for operational purposes.
3.2 Legal Compliance:
- Authorities or regulators if required by law or to protect our legal rights.
3.3 Business Transfers:
- In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
4.1 We use cookies to enhance user experience, analyze website performance, and personalize content.
4.2 You can control cookie preferences through your browser settings.
5. Data Security
5.1 We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
5.2 Despite these measures, no method of transmission over the internet is entirely secure.
6. Your Rights
6.1 Under Indian law, you have the right to:
- Access, update, or correct your personal information.
- Withdraw consent for data processing at any time.
- Request deletion of your personal information, subject to legal obligations.
6.2 To exercise these rights, please email us at successsecretswithalex@gmail.com.
7. Retention of Data
7.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
8. Third-Party Links
8.1 Our website may contain links to third-party websites.
8.2 We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
9.1 Our services are not intended for individuals under the age of 18 without parental/guardian consent.
9.2 We do not knowingly collect personal information from children without appropriate consent.
10. Changes to This Policy
10.1 We reserve the right to update this Privacy Policy as necessary.
10.2 Changes will be posted on this page, and the "Effective Date" will be revised accordingly.
11. Grievance Redressal
11.1 In compliance with the Information Technology Act, 2000, you may contact our Grievance Officer for concerns regarding data privacy:
- Name: Alex Amalaraj
- Email: successsecretswithalex@gmail.com
- Address: #27B, 2nd Cross Street, Prakash Nagar, Ponniamman Medu, Chennai - 600110, India.
12. Contact Us
For any questions or concerns about this Privacy Policy, please email us at successsecretswithalex@gmail.com.
XPERTOLOGY EDUVENTURES LLP
REGD. OFFICE ADDRESS
#27B, 2nd cross st, Prakash Nagar, Ponniamman Medu, Chennai - 600110
© Xpertology Eduventures LLP | 2024 - 2025 | All Rights Reserved